Webinar – Microsoft Teams: Integrating Telephony and what you need to know about Call Recording and Contact Centres

Webinar – Microsoft Teams: Integrating Telephony and what you need to know about Call Recording and Contact Centres

At a time when remote working is paramount and communication and collaboration is key, how are you integrating Telephony and Voice with Microsoft Teams? Have you considered how you could use Microsoft Teams to remotely run your Contact Centre? This webinar will talk you through how you can integrate telephony with Teams, and what you need to know using Teams to run your Contact Centre, implement call recording and use voice for Teams to aid seamless communication and collaboration both internally in your organisation and externally.

Watch this webinar to discover:

  • How you can integrate Telephony with Microsoft Teams
  • How using Teams for Voice and Telephony can aid efficient, seamless communication and collaboration
  • How you can implement call recording
  • What you need to know using Teams to remotely run your Contact Centre

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