Disaster recovery for your inbound calls.

Ensure you never miss a call.

Phone calls still remain the most common way for a customer to contact a company, and 85% will not call back if they don’t get an answer.

Livenumber is a simple and intuitive solution that provides the peace of mind that, in any event, your calls can be seamlessly rerouted to ensure you never miss one.

Your Call Routing Challenges

Here are some of the key call routing challenges we hear from organisations.

Adapting to operating needs

Organisations need a simple solution to route calls based on evolving operating needs.

Seamless call rerouting

Call routing needs to be flexible to adapt to unanticipated events such as a PBX failure, a fire, flooding, severe weather, or other similar incidents.

Introducing Livenumber from Six Degrees

Delivered by a highly accredited Microsoft Azure Expert MSP.

Six Degrees’ Livenumber is an enhanced inbound call routing solution, ensuring you never miss that important customer call. Livenumber is not only an important part of your business continuity planning, but can also be part of your day to day call management. In a disaster situation your organisation will continue to receive all calls using preloaded plans or ad-hoc real time routing, or for planned events such as staff remote working calls are monitored and managed as if in the office.

Features of Livenumber from Six Degrees

The Livenumber service enables you to overcome your call routing challenges.

Fully Resilient Platform

Deployed across geographically diverse sites with multiple connections to carriers, Six Degrees’ Next Generation Network (NGN) ensures your voice traffic will always get through.

Easy-to-use Portal

We know that you’ll most likely be using Livenumber during a crisis. That’s why we have an easy-to-understand, well-designed tool to invoke your DR plan successfully and in a hassle-free manner.

Mobile Friendly

Automatically scaling to smartphone and tablet browsers, your Livenumber portal gives you the power to activate your DR plans wherever you are, whenever you need to.

Real-time Activation

When you’re in a crisis, every minute counts. In less than a minute, a Livenumber DR plan takes effect. Once invoked you can also change the DR plan, assured by the fact that it will be instantaneously updated.

Benefits of Working with Six Degrees

Overcome your call routing challenges when you partner with Six Degrees.

Adapt to operating needs

A simple solution to route calls to mobile during the day and back to BAU at the end of the day.

Seamless call rerouting

Peace of mind knowing that, in any event, your calls can be seamlessly rerouted to ensure you never miss one.

Why Six Degrees?

Six Degrees is best placed to deliver Livenumber services to your organisation.

Our Microsoft Credentials

One of the first Microsoft Azure Expert MSPs in the UK.

Best Talent

Highly trained, highly capable cloud professionals.

Security Focus

Security from the ground up in everything we do.

Industry-leading vendors

We work with a curated selection of some of the best vendors in the industry.

Download the Livenumber Product Overview

"Our secure cloud credentials are unrivalled – that’s why organisations including central government departments and leading financial services firms trust us with their mission-critical technology.”

James Donovan Practice Director – Cloud
“At Six Degrees we have an impressive pedigree delivering unified communications and voice services that enable businesses to enhance the customer experiences they deliver. Leveraging our Next Generation Network and partnering with leading vendors like Microsoft, 8x8 and Numonix, we are the provider of choice for businesses throughout the UK.”

Mark Senior
Product Manager – Unified Communications and Voice

We have serious credentials when it comes to delivering agile workspace services.

Secure cloud resources for you and your organisation.

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Interested in talking to one of our professionals?

Get in touch today and learn how we can protect your organisation and help you thrive in the cloud on secure platforms that will allow you to innovate and grow.