Outside World It’s a big wide world out there… How can we help you to make it smaller and reach your customers? Emails Email might be a simple method of communication now, but it’s still mission-critical. We provide Managed Exchange hosting services along with managed migrations and ongoing deployments of Office 365 rollouts. Security and anti-virus protection remains a major concern for IT departments so we offer Mimecast solutions as an optional part of our Exchange services. See Resources Phone Calls The telephone remains the number one business communications tool and it must work. As well as our resilient Avaya UCaaS solution, we offer diverse inbound and outbound call handling via our direct connect IP and TDM voice services, SIP trunking and flat tariff call bundles making telephony cheaper and more predictable. In addition our unique Livenumber Business Continuity service provides up to three options to reroute calls in the event of offices being unavailable. See Resources Transactions Most 21st century organisations are reliant on electronic transactions as the lifeblood of their organisation. Internet access is a basic utility, not a luxury, just as reliable networking is. As well as keeping you in contact with the outside world, we host both mission-critical applications and the websites that are used to power your transactions. See Resources Web Hosting We host websites for some of the world’s most famous brands, high-street chains, charities and corporations. Modern websites are more than just informational brochures; they are transactional catalogues and your digital customer experience is more important than ever. So as well as hosting applications, Six Degrees is an expert in handling mission-critical websites and managing traffic levels which need burst capability so that your customers can interact with you at all times. See Resources
The Customer Zone People and places, everywhere… How can we help you bring them together and communicating rapidly? Connecting Sites The customer zone is built on high-speed and resilient links that connect all of your sites. Whether it’s headquarters, regional offices, a multitude of home offices or even temporary facilities, we bring them all together so they are one logical environment. Our network underpins everything we’ll do together. See Resources Personal Mobility The days when ‘out of office’ meant ‘out of touch’ are long gone. Our mobility solutions provide voice and data connectivity over 4G with secure VPN access to corporate data. In an always-on world, each individual in your organisation can be their own branch office. See Resources Application Access When your locations and people are connected, we link them securely to the applications and information sources that they need in order to do their jobs. They will be able to work from any office, home or remote location as if they were in HQ by using two-factor authentication over VPN (Virtual Private Network) for security and VDI (Virtual Desktop Infrastructure) or thin client for application access.
Protective Bubble Cyber-threats are everywhere… How can we keep you safe and compliant in a threatening world? Security, Information and Event Management (SIEM) We use best-in-class SIEM (Security, Information and Event Management) tools to provide monitoring across the network infrastructure, cloud platform and application environments. We provide both real-time collection and historical analysis of threats and other incidents, potentially tracking hundreds of logs per second so that both your IT department and our experts have the insights needed to keep your business running. Security as a Service Using great monitoring tools isn’t enough for some - maintaining continuous vigilance becomes evermore challenging, many organisations are looking to Security as a Service to provide peace of mind and expertise from specialists like Six Degrees. Available either as a standalone offering or part of a managed service wrapper, our outsourced CISO (Chief Information Security Officer) solution keeps your data safe. See Resources Managed Compliance If you operate in a regulated environment like Finance, Banking or Insurance (FCA) or in Government, face other compliance challenges like PCI DSS, or just want to maintain industry best practices (e.g. LEXCEL accreditation for law firms), our Managed Compliance service is here to help you - leveraging both the compliance levels of our technology estate and the expertise of our people. One offering in our service includes Livestore, a data management and storage solution which spans multiple electronic communication channels for compliance purposes. Managed Backup & DR Our managed backup and restore services (BaaS) get you up and running again in the event of catastrophic data loss. In more extreme events, our complete disaster recovery services (DRaaS) get your business back up and running, based upon an agreed RPO (Recovery Point Objective) and RTO (Recovery Time Objective), using our cloud platforms to create a full DR environment. See Resources Professional Services Successful and secure ICT deployments are always underpinned by one thing: getting it right from the start. Our professional services teams provide design, build and deploy capabilities, using ITIL methodologies with PRINCE2 project managers, to ensure smooth technology rollouts. We also provide security, readiness and other audits to assess your current capabilities and gaps. Managed Services Our whole business is based on being a managed services provider – bringing our people and technology together to help your organisation meet its goals. Two-thirds of our people are technical or customer-facing personnel who provide a complete managed services wrapper around our infrastructure and platform solutions. We have a host of service levels, including bespoke, with our people working as an extension of your IT department, or as a fully outsourced augmentation, all aligned to your business outcomes. See Resources
Application Environment Applications run your business… How can we keep them running and accessible from anywhere? Application Hosting We are experts in designing the appropriate hosting environment for your workloads. These could be in a colocation, private cloud or public cloud environment (including Office365).Then we build the appropriate operating system and database (SQL) platform for your mission-critical applications to sit on, with the ability to ring-fence older applications to maximise performance. See Resources IP Telephony Hosting Too many service providers host only IT applications and the phone system is left behind. At Six Degrees, our telephony expertise means we can host your current phone system in a colocation rack, virtualise it on our cloud platform or even migrate you to a full Unified Comms as a Service solution. Make sure IP telephony is a part of your managed service. See Resources Performance Management CRM, ERP and e-commerce applications are mission-critical – without them you cannot transact business. So rather than providing SLAs on the infrastructure, we believe that today’s IT leaders want guarantees on performance. That’s why Six Degrees provides not only uptime guarantees for SQL-based applications, but also ensures their performance is up to speed so you know your organisation is functioning as it should be.
Hyperscale Public Cloud A host of new possibilities awaits… How can we help you to use the right clouds for the right workloads for the right reasons? Public Cloud Integration For most organisations, it’s not so much a matter of “if” rather than “where” and “when” they will use public cloud services as part of their IT deployments. We offer IaaS and PaaS integration across the three leading providers, including hybrid clouds connecting to on-premise clouds and/or our own clouds. For SaaS customers, we offer in-house Office 365 services and secure network connectivity to leading vendors like Salesforce. Amazon Partnership Amazon Web Services (AWS) is a public cloud pioneer and the market leader for public cloud services. They offer scale, orchestration and automation that is unrivalled; however, there is an expertise prerequisite required to take advantage of them. We offer AWS delivery services to companies who wish to use AWS, but do not wish to build their own in-house capability. We also offer secure AWS Direct Connect network links. Google Partnership We are one of a select group of Google Cloud Platform partners in the UK and are, therefore, one of the few cloud providers able to provide public cloud integration services across all three world-leading platforms. Google offers superior price/performance across infrastructure, platform and applications and should be considered as part of any vendor selection. Microsoft Partnership As a long-standing Microsoft Gold Partner, we are experts in Microsoft Azure across both IaaS and PaaS technologies. If your technology is predominantly based across Windows Server, SQL Server and Microsoft Applications, no public cloud works as well as Azure. For those looking for DevOps in a .NET environment, Azure PaaS is also the leading cloud platform. Our network also offers ExpressRoute secure connectivity. Public Cloud Connectivity For both cloud customers and network customers, we secure the public cloud. Through our in-house NGN, we provide end-to-end connectivity across your own WAN to the leading public cloud players like Amazon, Google, Microsoft and Salesforce, ensuring that you are able to access the public cloud via a private network.
The Engine Room We have some powerful tech under the surface… How do our platforms help to power our managed services? Data Centres We have multiple data centres at Six Degrees Group, offering resilience, efficiency and continuity. Our DCs sit at the core of our own infrastructure whilst delivering powerful colocation services for end-users. They offer the utmost in security and high availability to keep your mission-critical applications up and running. See Resources Next Generation Network We operate our own Next Generation Network that stretches across the UK, into Western Europe and the United States. Our direct internet access, point-to-point links, data centre cross-connects and MPLS/VPLS WAN services underpin everything we do. It links our data centres and cloud platforms with your offices and people, the heart of our technology, pumping mission-critical traffic around your world. See Resources Voice Switching We operate our own carrier-grade voice switching estate. It has a diverse mixture of TDM hard switches and IP softswitches for maximum resilience. Resilient Session Border Controllers, housed in our own network PoPs, provide on-net SIP trunking for traffic we route via multiple Tier 1 carrier interconnections, which allow us to provide a voice quality SLA with a 15 minute resolution for direct connect customers. Infrastructure as a Service We offer a multitude of options for cloud IaaS. Our bespoke private clouds offer a fully dedicated physical and logical environment. Our virtual private clouds use our enterprise grade VMware and Microsoft multi-tenant platforms with a ring-fenced VPC (Virtual Private Cloud) for each customer. We also offer public cloud integration services across Amazon Web Services, Google Cloud Platform and Microsoft Azure. See Resources Platform as a Service We support a multitude of platform services, using Microsoft or Open Source technologies. We build bespoke PaaS environments covering Windows Server, SQL Server, ASP.NET, Linux, LAMP stack for web services, in addition to numerous development tools for businesses seeking to adopt DevOps and more agile software release practices. For those looking for full Microsoft stack deployments we also provide PaaS on Microsoft Azure in both public and private cloud derivatives. See Resources Unified Comms as a Service Six Degrees was the first company in EMEA, and the second across the globe, to bring a UCaaS product to market based on Avaya’s IP Office. We deliver resilient instances of the call control software on our own multi-tenant cloud and deliver telephony and contact centre services across our own network and voice switches. More crucially, we deliver it all on a single, per user, per month bill including bundles lines, calls and seats. See Resources