Microsoft Teams Customer Experience Platform
Elevate your customer experience by streamlining your communications into a single platform, Microsoft Teams.
Increase productivity and enhance customer experience.
The Microsoft Teams Customer Experience Platform combines all your important communications channels including voice, phone system, webchat services, social media messaging and WhatsApp, and makes it available on a single platform, Microsoft Teams.
Enhance collaboration with a full communications suite (phone, webchat, social media messages and WhatsApp) on a single platform.
At Six Degrees, we have taken a modular approach in developing industry-leading managed services so that we can either help you fill the gaps you might have or manage all aspects of your infrastructure. Here are some additional services you might be interested in that we offer in conjunction with our Microsoft Teams Customer Experience Platform service.
Voice Enabled Teams
Your people need to communicate and collaborate seamlessly, wherever they are. Six Degrees Voice Enabled Teams enables organisations to make and receive voice and video calls through Microsoft Teams.
Microsoft Teams Rooms
Enabling effective collaboration starts with transforming meeting spaces, ranging from small huddle areas to large conference rooms, with a rich, collaborative Microsoft Teams experience that is simple to use, deploy, and manage.
Microsoft Teams Call Recording
Microsoft Teams enables organisations to communicate, collaborate and remain productive in what can be a challenging operating environment. Microsoft Teams Call Recording enables you to maximise the agility of Microsoft Teams while recording and storing communications in a manner that ensures you remain compliant and improve customer experience.
Microsoft Teams Operator Connect
In today’s hybrid working world, it’s more important than ever that we stay in touch – not just through formal meetings and calls, but also those informal exchanges that are so important to our personal and professional lives. With Microsoft Teams Operator Connect, you can facilitate communication better than ever by enabling PSTN calling for Teams using services from third-party telephony operators.