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Home » Blogs » Your People are Using AI Every Day – How Can You Control and Empower Them?
Following the initial hurricane of excitement and trepidation around artificial Intelligence (AI) tools like ChatGPT, many business users have settled into a regular pattern of engagement with the technology. Whether their businesses are familiar with these patterns, however, is another matter.
Shadow AI – the business use of AI without the knowledge or permission of IT or security teams – is on the rise, as users refuse to wait for their businesses to catch up with them when it comes to harnessing the power of AI tools.
This creates a complex challenge to IT and business leaders – how can you empower your people to derive the maximum value from AI tools, while applying guiderails that will protect both them and your business?
In this article we’ll take you through seven steps that will enable your business to strike the optimal balance between empowerment and control.
Why It’s Important: Clear guidelines help prevent misuse and ensure compliance with legal and ethical standards.
Action Steps:
Why It’s Important: Protecting sensitive data and maintaining the integrity of AI systems are paramount to organisational security.
Why It’s Important: Ethical considerations in AI usage can prevent biases, ensure fairness, and enhance trust in AI systems.
Why It’s Important: Employees need to understand how to use AI tools effectively to maximise productivity and innovation.
Why It’s Important: Empowering employees to innovate with AI can drive significant business value while maintaining control.
Why It’s Important: Continuous monitoring ensures that AI tools are used appropriately and effectively.
Why It’s Important: External expertise can provide insights and guidance that enhance your AI strategy.
Balancing control and empowerment in the use of AI tools is crucial for protecting your business and maximising the benefits of AI. By establishing clear policies, implementing robust security measures, fostering a culture of ethical AI use, empowering employees through education, encouraging responsible innovation, monitoring AI usage, and collaborating with experts, you can create an environment where AI not only enhances productivity and innovation but also aligns with your organisation’s values and objectives.
Remember, to get the most from AI your organisation must ensure it has the stable foundations of usable, optimised data – AI is only ever as good as the data it has to work with. Speak to one of our experts about how your organisation can take steps towards building AI into its go-forward strategy.
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