West Brom Building Society
West Brom Building Society transforms its connectivity and compliance with Managed SD-WAN from Six Degrees.
Speak to an ExpertWest Brom Building Society (the West Brom), a UK-based building society with over 700 colleagues and 34 branches, faced a critical connectivity challenge. The Society relied on an aging MPLS network, managed by a third-party provider who offered limited scope for modernisation. With contract renewal looming and no flexibility or improvement on the table, the West Brom found itself in a precarious position: either sign another long-term contract that didn’t meet its evolving IT needs or face potential service disruption across the organisation.
Six Degrees stepped in at a critical moment to deliver a rapid and strategic network transformation, and our Managed SD-WAN service was deployed across all branches, head office, and dual data centre locations including a disaster recovery site. The goal: create a secure, high-performance network that could scale to meet the building society’s evolving needs.
In 2025, the West Brom reaffirmed its confidence in Six Degrees by signing a five-year renewal for managed SD-WAN, LAN, and connectivity services. Today, the West Brom views Six Degrees not just as a supplier, but as a strategic partner who understands their organisation and delivers value beyond technology.
West Brom Building Society transforms its connectivity and compliance with Managed SD-WAN from Six Degrees.
Advantages and Benefits
- Rapid exit from legacy network contract. The West Brom was able to avoid a restrictive contract renewal with their previous provider and instead transition to a modern SD-WAN platform in three months, avoiding business disruption.
- Stronger security and compliance posture. Legacy firewall infrastructure was replaced, and the network now supports rigorous annual audits and internal governance requirements. The SD-WAN platform enables secure connectivity across all sites and aligns with regulatory demands.
- Future-ready connectivity and cloud enablement. With SD-WAN in place, the West Brom is executing a major IT roadmap – moving workloads to AWS, integrating with new digital banking systems, and rolling out Wi-Fi to empower in-branch digitisation.
- Improved user experience and service partnership. Service management has been transformed through lifecycle planning, custom reporting, and collaborative governance. West Brom Building Society now benefits from dedicated support tailored to their complex environment and long-term goals.
“The solution delivered by Six Degrees is fundamental to the resilience, security and performance of our IT estate. It is central to our core infrastructure and has allowed us to mobilise our digital transformation programme, whilst we continue to provide excellent service to our customers through our contact centre and branches.”
Darren Marsden
Chief Information Officer, West Brom Building Society
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