Digital employee experience – giving employees the tools and support they need to do their jobs better – is a key consideration for organisations in 2023. In this blog we’ll explain how Windows 365 Cloud PCs could become a cornerstone of your digital employee experience strategy, leaving you with happy employees and happy customers.
Hybrid working is very much the norm in 2023 for millions of employees throughout the world. With so many of us splitting time between home and the office, digital employee experience has become a key priority for businesses – a recent Forrester survey stated that 75% of respondents considered digital employee experience a higher or top priority.
Achieving strong digital employee experience can be easier said than done – it’s more than just rolling out Microsoft Teams and letting your employees get on with it. In a world where many people feel they have a better digital experience in their personal lives than in their work lives, now is the time to look to redress that balance.
In this blog we’ll take you through what digital employee experience is, the benefits of a robust digital employee experience programme, and how Windows 365 enables organisations to realise these benefits.
What is Digital Employee Experience?
Digital employee experience relates to all the aspects of employees’ interactions with technology. Every time an employee opens up and uses their laptop or smartphone, their digital employee experience will impact their ability to carry out their role successfully, communicate with colleagues and customers, and fundamentally how they feel about their jobs – empowered, understood, and appreciated on the one hand, or frustrated, misunderstood and taken for granted on the other.
Digital employee experience is an essential part of businesses’ go-forward strategies in 2023 – in fact, Gartner has predicted that by 2025 50% of IT organisations will have established a digital employee experience strategy, team, and management tool — up from 5% in 2021.
Let’s now take a look at the benefits of establishing a robust digital employee experience programme.
Benefits of a Robust Digital Employee Experience Programme
Digital employee experience has the potential to be at the heart of some pretty fundamental shifts in your business’ overall maturity. Here are four of the key areas:
- Increased productivity. By giving your employees access to the right tools, in the most appropriate manner, when and where they need them, you can increase their productivity and relieve a great deal of the friction they sometimes experience when trying to get tasks completed.
- Faster to resolve issues. When issues inevitably occur, your employees want to get back up and running as soon as possible. A robust digital employee experience programme will include allowances for picking employees back up and getting them moving again if and when the technology occasionally stumbles.
- Improved employee engagement. Employee engagement is so central to a positive working culture that its importance can’t be overstated – especially when employees are spread geographically and lack the physical interactions that businesses once took for granted.
- Reduced security risk. The received wisdom is that remote and hybrid workers present an increased security risk to businesses when compared to office-based workers. Digital employee experience considers how to minimise this risk – without putting in place onerous security steps that frustrate employees and inhibit productivity.
How Windows 365 Enables Businesses to Realise These Benefits
At Six Degrees we deliver Windows 365, enabling businesses to achieve seamless productivity through secure, persistent Windows 10 or 11 Cloud PCs accessible anywhere, on any device, at any time. We believe Windows 365 can form the cornerstone of your business’ digital employee experience programme – as we’ll explore now:
- Increased productivity. Windows 365 enables you to establish a managed self-service model, meaning that employees can access the tools they need – when they need them. Persistent Cloud PCs enable employees to pick up exactly where they left off, on any device, anywhere, anytime.
- Faster to resolve issues. With Windows 365 you can add additional Cloud PCs in minutes, minimising lost productivity and enabling your users to work from any device they have if their primary work device fails. And point-in-time restore lets us quickly get your Cloud PC back to its exact state at an earlier point in time, should you run into any trouble.
- Improved employee engagement. Microsoft offers a plethora of employee engagement software, including Yammer, Microsoft Teams, SharePoint, and Stream. You can read more about Microsoft’s employee engagement software on their dedicated page.
- Reduced security risk. Windows 365 is powered by Microsoft Intune and Defender for Endpoint, protecting your employees from cyber threats at the endpoint. When coupled with secure by design configuration policies and profiles, this significantly reduces the security risks your employees – and your business – face.
Improve Digital Employee Experience with Windows 365
If you’re looking to improve your business’ digital employee experience, introducing Windows 365 could be a great way to start you on that journey. Six Degrees has seriously strong credentials when it comes to deploying and managing Windows 365 – as one of the first Azure Expert MSPs in the UK, we have the resources, capabilities, and partner relationships to give you confidence that we are best placed to enable you to make the most of your investment.
We’ve created a handy guide that provides 10 steps to optimise your migration to Windows 365 Cloud PCs. And if you’d like to learn more about our Windows 365 service, you can go ahead and schedule a call with one of our experts.