Business Continuity solution from Six Degrees maintains communication in the Holborn underground fire
London, April 13th, 2015 – A leading London law firm based near the site of the recent 36-hour Holborn underground fire, remained ahead of the game despite losing its telephony services due to the outages. Its investment in the cloud-based Livenumber service from Six Degrees enabled them to continue to make and receive voice calls during the entire period of disruption.
Six Degrees Livenumber is a Business Continuity service designed to give users complete control over voice services during an emergency situation. The software application builds upon Six Degrees’ Direct Voice services by adding a real-time and web application managed DDI number management service, which ensures real-time business continuity. In the event of a disaster, it can be activated quickly and simply from an intuitive web portal or a handheld device, allowing up to 10,000 DDIs to be rerouted to alternate numbers instantly.
Once enabled, customised text messages are automatically sent to pre-defined recipients to inform them that a business recovery plan has been invoked (or revoked), and what actions (if any) need to be taken. Livenumber can be used to manage the delivery of an individual DDI on a daily basis, or multiple DDIs for a specific user group or department, giving users the flexibility to handle voice communications exactly as they decide.