Introducing: The Teams Customer Experience Platform

Over the past year, many organisations have had to adjust the way that they work; from migrating to remote environments through to ensuring that employees have the capabilities that ensure they continue to work effectively.

One of the biggest shifts includes moving to and utilising communications platforms including Microsoft Teams, which enables employees to collaborate efficiently, regardless of their location.

Alongside this, organisations may use multiple tools and channels to deliver a great customer experience. Some of these, may only be available from an office environment, which can make it difficult for your teams to continue providing a consistent customer experience.

Introducing the Teams Customer Experience Platform, which streamlines all your communications channels (phone, social media, email, webchat and WhatsApp) into a single platform, Microsoft Teams.

Join this webinar to discover:

• An overview of the Teams Customer Experience Platform.
• Insights on how can it help your organisation.
• The Teams Customer Experience Platform in action.