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Overview

IP Telephony is a term for the technology that uses Internet Protocol (IP) connections to exchange voice, fax and other forms of information that have traditionally been carried over the public switched telephone network (PSTN). IP Telephony is an important part of the convergence of computers and telephones into a single, integrated Unified Communications (UC) environment.

6DG offers the Avaya IP Office™ platform that caters for all types of end user, with the ability to apply full flexibility across all types of deployment models and a concentrated focus on the delivery of real-time communications and security. This leading platform, which scales to 3,000 users across 150 sites, also provides the flexibility, scalability and security that mid-market enterprises depend upon during periods of change and growth. The Avaya IP Office™ platform can be connected to 6DG’s high-speed, high quality and secure Next Generation Network (NGN), utilised to deliver a centralised UC infrastructure. In addition, our carrier grade SIP platform can be utilised with business continuity capabilities. If you’re an organisation keen to access voice, video and collaboration tools on virtually any device, choose 6DG IP Telephony.

Avaya is the world’s leading Unified Communications and Collaboration provider, delivering telephony services to companies of all sizes across the globe. As an Avaya Connect Partner, 6DG’s IP Telephony solutions offer a unique blend of best-in-class, enterprise grade IP functionality, deployed over our diverse, resilient and fully managed Next Generation Network.

The Avaya IP Office™ platform offers a fully hybrid solution for businesses, delivered either to a single site or multiple offices with a choice of endpoints and trunks. A UC suite brings communication functionality to any device, anywhere with multiple applications. A multimedia contact centre enables businesses to take their customer experience to the next level by introducing email, web chat, outbound campaigns and much more.

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  • Co-located - Data Centre deployment
  • On Premise - providing a Hybrid solution
  • IP Office 500 - Analogue, Digital, IP, SIP based hybrid solution for up to 350 users
  • IP Office Server Edition - IP and SIP based solution for up to 1,500 users
  • IP Office Server Edition Select - IP, SIP and Cloud based solution for up to 3,000 users