Calling all local councils

Adapting your communications approach is crucial to deliver better customer service for residents. In fact, recent Local Government Association (LGA) polls found residents’ satisfaction with their local councils is falling. Research from 8×8 found that 1 in 3 UK residents struggle to get vital information from their council’s customer service team, and 71% of residents said they expected customer service levels from their local authority to improve in line with council tax increases.

Download our infographic to explore how a streamlined communications approach can enhance your resident service and discover we can help you deliver a better connected resident service through our secure UK-sovereign cloud communication services.

Related posts

The Digital Shift in Local Councils

The Digital Shift in Local Councils

Amid growing demand for services and shrinking budgets, local councils

Public Sector Cloud Communications UCaaS

Public Sector Cloud Communications UCaaS

Helping public sector organisations communicate faster and smarter to improve

UK Charity

UK Charity

A prominent UK charity streamlines costs by adopting Six Degrees’