Contact Centre as a Service (CCaaS)
Six Degrees Contact Centre as a Service (CCaaS) is a comprehensive, reliable and secure cloud contact centre solution that helps businesses boost engagement, collaboration and operational effectiveness to drive exception customer experience.
When business is not ‘business as usual’, Six Degrees CCaaS keeps you running.
Facilitate agile working, deliver exceptional CX and meet rigorous security requirements
Built on a single cloud communication platform delivered by leading cloud-based provider 8×8, Six Degrees CCaaS makes it easy for businesses to connect and collaborate securely with individuals working inside and outside of the organisation. Six Degrees CCaaS features:
- Enhance security and compliance through one system of engagement
- Out-of-the-box integration with Salesforce, Zendesk, and +20 more CRMs
- Enhanced speech analytics for actionable insights
- 24/7 support
- No hardware required
Download your The Cost/CX High-Wire Act eBook
When times are good, contact centers are CX-centric. When times are bad, contact centers are a cost center.
Sound familiar? Contact centre veterans will agree that this has long been the prevailing wisdom. But today, as the world economy struggles to find equilibrium (and the US deals with the greatest financial setback in 80-90 years), the idea of prioritising dollars over customer experience seems outrageous. The reality is that business leaders must prioritise both.
Oh yeah. And do it in a way that’s never been done before. Read our e-book to discover more and deliver customer experience-centric, cost effective contact centres.
Communicate, collaborate and work efficiently, anywhere.
Collaboration & Productivity
Six Degrees enables high quality collaboration and frictionless participation to deliver a rich experience.
End User Compute
Through our End User Compute solutions, we enable your organisation to work efficiently and effectively.